Loading of Fast Dial in Firefox - Bitdefender
fastdialer321 Tue, 05/11/2010 - 17:06
I do NOT use Norton and I am having the same problem,
Fast Dial has compatibility issues with the latest Firefox.
It worked just fine until I installed the Firefox update.
I have also uninstalled and re-installed Fast dial at least 3 times and everything I re-boot and start my browser, FAST Dial is disabled.
I can only get it to work if I go to addons, and choose FIND UPDATES and restart the browser.
I use BitDefender and Webroot Spyware Sweeper on Win7 Pro. Firefox 3.6.3
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Re: Loading of Fast Dial in Firefox - Bitdefender
Submitted by chiaroscuro on Thu, 05/27/2010 - 15:59Thanks
Excellent news
So they were able to reproduce.
That is important..
Well done !
Out of curiosity does disabling the antiphishing module have any effect ?
Re: Loading of Fast Dial in Firefox - Bitdefender
Submitted by R_P on Thu, 05/27/2010 - 16:11Out of curiosity does disabling the antiphishing module have any effect ?
no, not at all. But I told them in one of the first mails. This was one of my first tries.... hence my replay to BD:
--quote---
Disabling the Antiphishing module is not a work around, hence the problem is not solved. Disabling it has no impact.
Never the less, I will wait patently for the update.
Please inform me, when the update is rolled out, otherwise I can not determine which of the regular updates should solve the problem and I can not approve the solution.
--\quote---
Re: Loading of Fast Dial in Firefox - Bitdefender
Submitted by chiaroscuro on Thu, 05/27/2010 - 16:30Good reply
I wish you luck !
Re: Loading of Fast Dial in Firefox - Bitdefender
Submitted by R_P on Sat, 08/14/2010 - 14:08Hello,
new feedback from Bitdefender. I can confirm, the problem is solved for me.
Greetings,
R_P
--quote (mail from 12.08.2010)--
We inform you that the fix for this issue was released in a BitDefender
Update. Please make sure that the BitDefender product updatetes daily, and in
order to do this please right click on the BitDefender icon from the system
tray and choose Update now.
Once the BitDefender product will ask you to restart the computer and the
build version will change to 13.0.19.347(latest build) the issue should be
fixed.
In order to make sure you have the latest build please right click on the
BitDefender icon from the system tray, choose About and look at the Product
Information.
If you wish to wait, you can directly uninstall the 2010 version as soon as we
will release the 2011, this month. The issue will not reproduce on 2011.
We are very sorry for any inconvenience that we may have created and we rest
at your disposal for further information.
Thank you for your support and patience.
-- \quote--
Re: Loading of Fast Dial in Firefox - Bitdefender
Submitted by chiaroscuro on Mon, 08/16/2010 - 12:10This is really good news
So perseverence won through in the end.
This has been a long wait...
I am really glad for you and all other users that BD have come through with a solution.
Maybe it would be good to post this information in the BD thread, as BD have not posted anything to that effect there...
It would be good for me as well, as I have a link to that thread on AMO.
I suppose the other option is to reply to your mail suggesting that BD post the same information in the thread.
Best
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