Not compatible with Firefox

Ollie1991 —Sat, 03/27/2010 - 12:18

I am using Fast Dial version 2.23b1 with Firefox version 3.6.2.

The problem is that when ever i load up Firefox after closing it Fast Dial says it is not compatible with Firefox version 3.6.2. I uninstalled Fast Dial and reinstalled it and it worked for the time i had Firefox up, and then when i closed it and opened it again Fast Dial didn't work. The problem started when i first downloaded the new version of Firefox.

Any help will be much appreciated.
Thanks.

Fast Dial

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Re: Not compatible with Firefox

Submitted by chiaroscuro on Tue, 03/30/2010 - 15:10

not saying it will work

but in your current profile, load in fast dial from amo
but do not restart firefox to install.

close firefox
close computer and restart.

let me know what happens..

what is your virus software ?

Re: Not compatible with Firefox

Submitted by Ollie1991 on Tue, 03/30/2010 - 15:14

what do you mean load in fast dial from amo?

Re: Not compatible with Firefox

Submitted by chiaroscuro on Tue, 03/30/2010 - 15:19

sorry I mean go to the Mozilla Addons site and load fast dial

mozilla addons is also called amo...

many thanks

Re: Not compatible with Firefox

Submitted by Ollie1991 on Tue, 03/30/2010 - 15:24

Ok I have just uninstalled and tryed to re install FD but it says not compatible with Firefox v3.6.2. this was all with out restarting Firefox before or after installation.
I will continue with what you said. and let you know.

Re: Not compatible with Firefox

Submitted by chiaroscuro on Tue, 03/30/2010 - 15:29

I am running 2.23b1 in Firefox 3.6.2 just fine.

so there has to be cause for this problem...

Re: Not compatible with Firefox

Submitted by Ollie1991 on Tue, 03/30/2010 - 15:34

I just finished and it still says not compatible having re loaded Firefox.

My anti virus software is Norton 360.

Re: Not compatible with Firefox

Submitted by chiaroscuro on Tue, 03/30/2010 - 15:45

One cannot be sure, but I do thing this is a Fast Dial question, as I cannot reproduce.

can you can confirm that everything worked fine in Firefox 3.6.1 ?

If that is the case then we can only check for Norton/Firefox problems related to that Version of Firefox.

Re: Not compatible with Firefox

Submitted by Ollie1991 on Tue, 03/30/2010 - 15:52

Yep everything worked fine before I switched to the new version.

Just now I tried re installing it and i couldn't do it at all, it just said straight away when it checked for compatibility that it wasn't compatible with this version of Firefox, If this makes any difference.

But i just installed it again and it has now installed?!

what shall I do now about it? read the threads on Norton?

Re: Not compatible with Firefox

Submitted by chiaroscuro on Tue, 03/30/2010 - 16:01

But i just installed it again and it has now installed?!

Are you saying that Fast Dial has installed now ?

Re: Not compatible with Firefox

Submitted by Ollie1991 on Tue, 03/30/2010 - 16:06

Ye but then i shut down and restarted and the cycle started again.

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