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Home » Forums » 02012012 » FastDial v3.7 and Firefox v10.0 problems (now resolved)

FastDial v3.7 and Firefox v10.0 problems (now resolved)

sogol resu —Wed, 02/01/2012 - 11:53

Hi,

I am having problems using FastDial's latest version (3.7) with the new Firefox (10.0)

I try to install FD from the add-ons mozilla website:
https://addons.mozilla.org/en-US/firefox/addon/fast-dial-5721/versions/

However, I get the message: ''Fast Dial could not be installed because it is not compatible with Firefox 10.0''

I run Windows 7 32bit, and have used FD for several months on this computer.

Thank you

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Efreak15's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by Efreak15 on Wed, 02/01/2012 - 17:03

For those interested, here is a screenshot of what part of the dialog I edited in this version:

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rockindawg's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by rockindawg on Wed, 02/01/2012 - 17:05

Confirmed, v4 is working.

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Efreak15's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by Efreak15 on Wed, 02/01/2012 - 17:10

Here is Jorge's (Mozilla Reviewer) response about today's fiasco:

Today, while analyzing reports we received from the Add-on Compatibility Reporter, we identified several reports relating to your add-on not working properly in Firefox 10. This is true, and we verified that it was, but we were wrong about the scope of the breakage. It seems that your add-on doesn't work the first time the blank tab is opened, but the following times it does work.

So, your add-on was initially added to the override list, which means Firefox 10 and above report it as incompatible. When we learned that it was only not working the first time, the add-on was removed from the list. So, it was there for a few hours. I just tested installing it in Firefox 10 and it worked fine. Affected users can check for add-on updates and the add-on should be re-enabled after a restart.

This was a testing mistake on our part. For that I apologize.

Also, when he was talking about Fast Dial not appearing in a new tab, that situation only appears when a user installs Fast Dial for the first time. In other words, all 300k+ people who upgraded would not have been affected. We accept Mozilla's apology:)

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chiaroscuro's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by chiaroscuro on Wed, 02/01/2012 - 17:38

rockindawg

Confirmed, v4 is working.
»

Good news !

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Sanjay's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by Sanjay on Wed, 02/01/2012 - 18:16

v4.0 is working fine.

Good to be back.

Thank guys for the quick fix even though mozilla team messed up!!!

Enjoy!

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Efreak15's picture

Re: FastDial v3.7 and Firefox v10.0

Submitted by Efreak15 on Wed, 02/01/2012 - 18:31

No problem:)

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Gen's picture

Re: FastDial v3.7 and Firefox v10.0 problems (resolved)

Submitted by Gen on Thu, 02/02/2012 - 13:15

Thanks for fixing the whole thing. Everything works now. :)

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chiaroscuro's picture

Re: FastDial v3.7 and Firefox v10.0 problems (resolved)

Submitted by chiaroscuro on Thu, 02/02/2012 - 13:33

Thanks for fixing the whole thing. Everything works now. :)

Good

Thanks for the feedback

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sogol resu's picture

Re: FastDial v3.7 and Firefox v10.0 problems (now resolved)

Submitted by sogol resu on Sat, 02/04/2012 - 12:49

Works great now, Huge THANKS to everyone involved!

Hopefully this will help smooth compatibility with forthcoming FF versions.

Fantastic support, keep up the good work!

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