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Home » Forums » 06242009 » Fast Dial is blank...and I can't seem to figure out what is wrong...

Fast Dial is blank...and I can't seem to figure out what is wrong...

Anonymous (not verified) —Wed, 06/24/2009 - 19:29

I was trying to add a couple more cells, and when I went back to my FastDial home...there are now no windows.

I haven't done anything new, other than that. After all this, I installed the newest version of Fast Dial and still nothing..

I'm sure it's been asked before, so I apologize for not finding it. Thanks!

-JB

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chiaroscuro's picture

Re: Fast Dial is blank...

Submitted by chiaroscuro on Wed, 06/24/2009 - 19:37

Thanks for your feedback

I wonder what has happened.

What Firefox Version are you using ?


Please try this for a start link


Also check your Firefox settings regarding the Home Page settings.


Please let us know how you get on.


Many thanks

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Anonymous's picture

Re: Fast Dial is blank...

Submitted by Anonymous (not verified) on Wed, 06/24/2009 - 19:51

Nope, that doesn't work either.

This is what it is looking like:

and when I go into my firefox addons to look at the options, I get this:

I click okay, and the window pops up everytime I go to change something...but still nothing. Should I uninstall completely and just try again?

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chiaroscuro's picture

Re: Fast Dial is blank..

Submitted by chiaroscuro on Wed, 06/24/2009 - 20:10

Thanks for your feedback.


Please check in Bookmarks if you have any Bookmarks in your Fast Dial Folder


Unclear about this null, color.

Try going to Fast Dial Preferences and click on Defaults to reset values.


Also please see if there are errors in error console.

Please see this link here


Please try Fast Dial in a new Firefox Profile and see if it works.


Many thanks

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Anonymous's picture

Honestly, it looks like it

Submitted by Anonymous (not verified) on Wed, 06/24/2009 - 20:22

Honestly, it looks like it could be a specific website that I wanted to add...has messed it all up.

I uninstalled Fast Dial, deleted the folder, and it's still in my bookmarks...and can't be deleted.??

I tried reinstalling...and that one website is still there but won't let me delete it. Hmph

I'm going to try the new profile thing, if I can figure that out.

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chiaroscuro's picture

Re: Fast Dial is blank...

Submitted by chiaroscuro on Wed, 06/24/2009 - 20:24

OK

In Windows
Go start / run / enter the words
firefox.exe -p

click OK

then follow commands to make new profile

Keep us posted

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Anonymous's picture

After uninstalling, and

Submitted by Anonymous (not verified) on Wed, 06/24/2009 - 20:27

After uninstalling, and installing a 3rd time...everything seems to be in working order.

the Null/color thing disappeared...whatever the hell that was. Thanks for the quick responses - love this thing, it was almost like I didn't remember what to do without it there!

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chiaroscuro's picture

Re: Fast Dial is blank....

Submitted by chiaroscuro on Wed, 06/24/2009 - 20:29

the Null/color thing disappeared...whatever the hell that was. Thanks for the quick responses - love this thing, it was almost like I didn't remember what to do without it there!

A pleasure.

Good news !

I wonder what the problem was...

Thanks for all the feedback


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Sam Yoo's picture

Re: Fast Dial is blank

Submitted by Sam Yoo (not verified) on Thu, 06/25/2009 - 08:00

a same problem happened on my firefox. I have updated it to 3.5 RC3 just now. FD works well on firefox RC2, so i think it is something wrong with compatibility.

i have checked the Error Console, a problem happened:

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getBoolPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://imtranslator/content/imtranslatorOverlay.js :: loadtest :: line 68" data: no]

i have reinstall FD much times, unlucky, it always be a blank page.

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chiaroscuro's picture

Re: Fast Dial is blank...

Submitted by chiaroscuro on Thu, 06/25/2009 - 08:06

sam yoo

Thanks for your feedback.


Please try running Fast Dial in a clean Profile with no other extensions running and see if you can recreate your problem


Your error code seems related to the extension imtranslator.


Many thanks

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chiaroscuro's picture

Re: Fast Dial is blank

Submitted by chiaroscuro on Thu, 06/25/2009 - 20:14

Please both of you have a look at this post on this whole problem


Many thanks

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